Relevant. Resolute. Ready.
Raven Medical, Inc. is responsible for managing and resolving all disputes, complaints, or problems that arise from a course offered by an instructor representing Raven. The Program Director and Instructors are responsible for day-to-day operations of training programs. They will become involved in resolving any disputes, complaints, or problems arising from courses taught by Raven.
Once a student has been dismissed for any of the reasons listed, he/she may seek reinstatement through a personal interview with the Medical Director and Program Director. If all agree, the student may return for a probationary period to be determined in that meeting. After that probation, the student will be reevaluated and may be fully reinstated, dismissed, or the probationary period extended.
A line of authority shall be followed when a grievance occurs. If there are any problems, students should contact their Lead Instructor. If the problem is not resolved or the problem is with the instructor, they should contact the Program Director. If the problem is still not resolved, they should contact the Director of Raven Medical. If the grievance is not resolved, the student can request an appeal with a committee comprised of Raven Advisory leadership, Human Resources, and the Medical Director.
Request for appeal must be filed in writing to the Program Director with a date and signature within three (3) business days.
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